What does 2022 have in store for AI in the enterprise? Will it be a robust year of world-altering developments and implementation, or will organizations struggle to gain appreciable value from an exceedingly complex technology?
In all likelihood, it will be a little of both. So as you chart a strategy for the coming year, keep an eye on what is really happening with AI right now and what remains on the drawing board.
If we look at Gartner’s AI Hype Cycle for 2021, it’s clear that the company has placed the majority of AI developments on the up-slope of the Innovation Trigger curve and at the Peak of Inflated Expectations. This includes everything from AI-driven automation and orchestration platforms to neural networks, deep learning, and machine learning. This isn’t to say that these applications are destined to crash and burn, just that they’re still more hype than reality at the moment – and Gartner expects it will be two to five years before they become productive assets in the enterprise.