Artificial intelligence (AI) is transforming how enterprises analyze and process information. It is also shifting from theoretical to real-world technology. Companies are deploying AI technologies to boost efficiency, reduce costs, and grow sales and profitability. The technology can also reduce marketing waste by predicting what works. It is the most impactful innovation of our lifetime, and it will create new winners and losers across entire industries.

According to Gartner, artificial intelligence will create $2.9 trillion in business value and 6.2 billion hours of worker productivity globally in 2021. Most of that value will be realized by enterprises that implement AI in functions such as sales management, customer service, manufacturing, and logistics. With improvements in natural language processing, employees and users can easily communicate with machine-learning interfaces.

Let’s look at how AI applications are revamping digital enterprises and the retail industry.