Whenever we lose someone close to us, there’s an inclination, a need even, to sort through our memories of that person. Memories not just in our minds, but our digital memories too—emails, texts, photos, videos, social media posts.
But eventually, we have to stop looking through those texts and photos, because after a while, it’s like listening to a song on repeat for too long. The memories are static, they will never change, shift, and grow like the real person, and you just have to move on.
When Eugenia Kuyda lost her best friend, Roman Mazurenko, she wanted to memorialize him in a different way. As the cofounder of Luka, an artificial intelligence startup which recommends books and restaurants through a chat interface, Kuyda worked with her engineering team to collect thousands of Mazurenko’s texts and create a chatbot based on his personality.