The future looks exciting for businesses and their customers with all of the great AI technology that is coming. However, I still find two major “gaps” in all of these stories. The gaps are Transformation & Adoption. Sure we have all types transformation models and some make reference to AI. However, I have not seen a full AI Transformation model that includes the migration footprint of processes and information onto AI (including robotics), or addresses the Cyber Security Footprint that is needed, and how about how we budget for this type of investment; etc.
And, you do have a transformation of processes and activities on even robotics even if the robots are fully self-automated/ humanoid there still is a migration of processes and activities. How do you determine what is and what is not effective and where is the real ROI realized v. not as much and when. Remember AI is a big up front investment and you have to have these answers to justify it. Also, how do you know what type of AI is effective and not effective for your business; there is a whole array of AI coming and you have to figure out which is the right AI for your business today and in the future.
I advise many to revisit their own transformation models and start revamping them because AI is here and it is only going to grow from here. And, if anyone happens to claim they have one; I would love to see it because I have not seen one that addresses all of the key areas that need to be addressed.
Organisations are feeling the pressure to remain competitive and are turning to new technologies to give themselves an extra edge. There has been a lot of discussion around artificial intelligence (AI) and intelligent automation, but how can companies incorporate them into their existing businesses in order to stay ahead of the pack? We have some pointers.
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